At Douglas Detail Studio, we are dedicated to providing high-quality mobile detailing and washing services. By booking our services, you agree to the following:

• Service Limitations: Not all stains, marks, or blemishes can be fully removed due to factors like age, material, or severity. We use professional techniques to achieve the best possible results.

• Vehicle Condition: We are not liable for pre-existing scratches, dents, peeling paint, protective coatings, or mechanical/electrical issues (e.g., windows, batteries). Please disclose any known issues or coatings before service. Vehicle condition will be documented prior to work.

• Wheel Removal: Lug nuts will be re-torqued to manufacturer specifications if wheels are removed. We are not responsible for their safety or condition.

• Personal Items: Remove all personal items, including child car seats, before service. We are not liable for lost, stolen, or damaged items and may charge a $25 fee for their removal. Glove box contents will not be cleaned unless requested.

• Payment: Full payment is due immediately upon service completion via [e.g., cash, card, Venmo]. Non-payment may delay vehicle release. Unless otherwise previously discussed and agreed upon by all parties involved. 

• Cancellations: A minimum 24-hour notice is required for cancellations (48 hours for services over $400). Late cancellations may incur a $50 fee or full service cost.

• Extreme Conditions: Additional fees may apply for vehicles requiring extensive cleaning due to excessive dirt, pet hair, or stains.

• Engine Cleaning: We are not liable for electrical issues from pre-existing unsealed components. We will attempt to dry the engine at no cost but are not responsible for third-party repairs.

• Weather Limitations: Weather may limit exterior services. Alternative services may be provided with your approval